SecureView Ltd. (“Company,” “we,” or “us”) offers certain features and services to provide basic emergency and safety-related support to help keep our users and their families safe at home, on the road, and on the go (“SecureView” or the “MySecureView Services”).
MYSECUREVIEW is NOT A REPLACEMENT FOR PUBLIC EMERGENCY SERVICE PROVIDERS. In the event of a critical emergency, always dial the public emergency number of your country immediately.
PLEASE READ THESE MYSECUREVIEW TERMS CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. BY ACCESSING OR USING MYSECUREVIEW, YOU INDICATE YOUR CONSENT TO THESE MYSECUREVIEW TERMS.
You may use MySecureView Services only if you are a SecureView User in your country and have accepted the Agreement and these MySecureView Terms, and only if you are fully compliant with the Agreement, MySecureView Terms, and all applicable local, state, national, and international laws, rules and regulations.
Certain MySecureView Services are available to all SecureView Users (“Basic Features”). Other features and services are available to paid subscription members at various levels of benefits according to your membership plan level (“Subscription Features”), as detailed in the MySecureView Benefits and Features Guide. To access the Subscription Features, you must have an active, paid subscription membership. All Subscription Features offered through MySecureView terminate when your membership terminates, or lapses due to failure to pay or otherwise, as detailed in the Agreement. For a summary of the MySecureView features, benefits and subscriber requirements for access, please visit the MySecureView Benefits and Features Guide.
Third Party Services through MySecureView.
Certain MySecureView Services are offered by third party partners (“Third Party Providers”), who provide access to certain features or services according to your subscription membership plan level, as detailed in the MySecureView Benefits and Features Guide.
Privacy and Permissions
You must have your device settings and permissions properly configured for many of the MySecureView features and services to work properly. Certain features and services require the Company to disclose certain information (name, phone number and email address) to Third Party Providers that offer the MySecureView Services. If you turn off or disable your device permissions, or withdraw consent for data sharing activities, some of these features and services may not be available or may not work properly.
Services Availability; Disclaimers
Please see the MySecureView Benefits and Features Guide for a description of the benefits, features and services currently supported through MySecureView Services.
Your use of the MySecureView Services includes the right to access the benefits available to the membership plan to which you subscribed. We or our Third Party Providers may add, remove or modify features, benefits or services at any time at our, or their, sole discretion, and we may add or remove Third Party Providers, but we will provide you with notice unless such changes are of minor nature. To the extent we make available any new or different features, functionality or enhancements to the MySecureView Services, we may market these separately and may require the payment of additional fees. You agree that we shall not be liable to you or any third party for any modification of the MySecureView Services in keeping with this section.
Not an Insurer.
You agree that Company is not an insurer and does not offer insurance coverage. Benefits offered as part of MySecureView Services, such as roadside assistance (as described in MySecureView Benefits Guide) are not insurance benefits, and are not a substitute for insurance coverage. The payments you make for the benefits (e.g., roadside assistance benefits) are not related to the value of your property (e.g., motor vehicle) or any potential injury or damages to your property or you.
Use MySecureView at Your Own Risk.
MySecureView Services are designed to assist you in preventing loss to your property or to you personally, but neither Company nor our Third Party Providers guarantee that no loss will occur. TO THE EXTENT PERMITTED BY LAW, (A) YOUR ACCESS TO THE MYSECUREVIEW SERVICES IS ENTIRELY AT YOUR OWN DISCRETION AND RISK; (B) YOU EXPRESSLY RELIEVE COMPANY AND OUR THIRD PARTY PROVIDERS FROM ANY AND ALL LIABILITY ARISING FROM YOUR USE OF MYSECUREVIEW; AND (C) COMPANY MAKES NO WARRANTIES, GUARANTEES OR ASSURANCES, EXPRESS OR IMPLIED, ABOUT THE OPERATION, PERFORMANCE, AVAILABILITY, QUALITY, MEDICAL APPROPRIATENESS, OR EFFECTIVENESS OR RESULTS OF ANY OF THE SERVICES OFFERED THROUGH MYSECUREVIEW.
Not Responsible for Third Party Providers.
CERTAIN FEATURES OF THE MYSECUREVIEW SERVICES ARE PROVIDED BY THIRD PARTY PROVIDERS PURSUANT TO SUCH THIRD PARTY PROVIDER’S OWN TERMS AND CONDITIONS. COMPANY IS NOT LIABLE FOR THE ACTIONS OR INACTIONS OF ANY THIRD PARTY PROVIDER, ANY USER, EMERGENCY RESPONDER, ROADSIDE ASSISTANCE OR MEDICAL ASSISTANCE PROVIDER, OR ANY OTHER THIRD PARTY SERVICE PROVIDER. YOU EXPRESSLY UNDERSTAND AND AGREE THAT COMPANY’S PROVISION OF THE MYSECUREVIEW SERVICES TO YOU, AND COMPANY’S PERFORMANCE OF OUR OBLIGATIONS UNDER THIS AGREEMENT, WILL NOT CONSTITUTE COMPANY’S ENDORSEMENT, APPROVAL, CREDENTIALING, OR RECOMMENDATION OF ANY KIND WITH RESPECT TO COMPANY’S THIRD PARTY PROVIDERS, THEIR PROVIDERS OR THE SERVICES EITHER PROVIDE. Some jurisdictions do not allow for the disclaimer of certain warranties, so the disclaimers above may not apply to you.
Special Terms Pertaining to Place Alerts, Check-Ins and SOS Alerts
Place Alerts and Check-Ins.
The MySecureView Services include features like Place Alerts and Check-Ins to alert your Circle members when you arrive or leave a specific location. These features may not work properly due to hardware limitations or battery life, limitations in GPS service availability, or if the mobile device settings and permissions are not properly configured or outside of wireless service coverage area. Other factors may also prevent accurate Place Alerts and Check-Ins. For example, if you set up Places that overlap each other or are extremely close, or if you are logged into the SecureView Service on multiple devices at the same time, your Place Alerts and Check-Ins may not be accurate.
Emergency Contacts and Automated SOS/ HelpAlerts.
Emergency contacts are people you would like Company to contact if you send an Automated SOS or HelpAlert alert, or if we detect an emergency like a major car crash. They will not see your location unless you enable Location sharing within MySecureView app settings while initiating a HelpAlert, or unless an Automated HelpAlert is triggered on your behalf.